This Privacy Policy explains how Pufi Inc. ("Pufi," "we," "us," or "our") collects, uses, stores, shares, and protects personal information when you use the Pufi mobile app, website, and related services (the "Service").
We built Pufi to support smoking cessation and craving management. We aim to collect only the information reasonably necessary to operate, secure, and improve the Service.
This Privacy Policy applies to information we collect through:
2.1 Information You Provide. Depending on how you use the Service, you may provide:
2.2 Information Collected Automatically. We may automatically collect:
We do not collect precise GPS location unless we clearly ask for it for a specific feature and you grant permission.
2.3 Information from Third Parties. We may receive information from:
Because Pufi is designed to help users reduce or quit smoking, some information you provide may be considered health-related or sensitive in some jurisdictions, including:
We use this information only to provide, personalize, secure, and improve the Service, and as otherwise described in this Privacy Policy. We do not sell this information.
We may use personal information to:
If you are in the EEA, UK, or another jurisdiction requiring a legal basis, we process personal data on the following bases as applicable:
6.1 Service Providers and Processors. We share information with vendors who process data on our behalf to operate the Service, such as hosting and database providers, authentication providers, AI providers, analytics and crash-reporting providers, customer support tools, subscription management providers, and cloud infrastructure and security providers.
6.2 App Marketplace and Billing Provider. If you subscribe through the Apple App Store, relevant billing and subscription data is handled through Apple and their service providers.
6.3 Legal and Safety Disclosures. We may disclose information if we reasonably believe it is necessary to comply with a law, regulation, subpoena, court order, or lawful request; protect the rights, property, or safety of users, us, or others; or detect, prevent, or address fraud, security, or technical issues.
6.4 Business Transfers. If we are involved in a merger, acquisition, financing, reorganization, sale of assets, or bankruptcy, personal information may be transferred as part of that transaction, subject to applicable law.
6.5 With Your Direction. We may share information when you direct us to do so or otherwise consent.
When you interact with Pufi's AI features:
We do not intentionally send your full payment information to the AI provider.
We may use analytics and diagnostics tools to understand app performance, feature usage, crashes, and reliability. We do not use the app to serve third-party ads. We do not use cross-app advertising tracking unless we clearly disclose it and obtain any required consent.
We retain personal information for as long as reasonably necessary to provide the Service, maintain your account, support your subscription history, comply with legal obligations, resolve disputes, and enforce agreements.
If you delete your account, we will delete or de-identify your personal information within a reasonable time, except where retention is required or permitted by law. We may retain aggregated or de-identified information that does not reasonably identify you.
We and our service providers may process personal information in countries other than your own, including the United States and other jurisdictions where our providers operate. Where required by law, we use appropriate safeguards for international transfers.
We use reasonable administrative, technical, and organizational measures designed to protect personal information, which may include encryption in transit, access controls, role-based permissions, infrastructure security measures, monitoring and logging, and secure vendor practices. No system is completely secure, and we cannot guarantee absolute security.
12.1 Access, Correction, and Deletion. You may be able to access, update, or delete certain account information within the app. You may also contact us at supportpufi@gmail.com.
12.2 Account Deletion. You may delete your account from within the app.
12.3 Notifications. You can control push notifications in your device settings and in-app settings, where available.
12.4 AI History. Where available, you may delete AI conversation history from within the app.
12.5 Regional Rights. Depending on where you live, you may have rights to know what personal information we collect and disclose, access a copy of your information, correct inaccurate information, delete information, object to or restrict certain processing, withdraw consent where processing is based on consent, request portability, and lodge a complaint with a regulator. To exercise rights, contact supportpufi@gmail.com. We may need to verify your identity.
If you are a California resident, you may have rights under California law, including the right to know, access, correct, and delete certain personal information. We do not sell personal information and do not share personal information for cross-context behavioral advertising as described in California law, unless we specifically disclose otherwise. You may exercise applicable rights by contacting supportpufi@gmail.com or using the tools available in the Service.
The Service is not intended for children under 18, and we do not knowingly collect personal information from children under 18. If you believe a child has provided personal information to us, contact supportpufi@gmail.com and we will take appropriate steps.
Our Service may link to or rely on third-party services. Their privacy practices are governed by their own policies. We encourage you to review the privacy policies of Apple, Google, RevenueCat, Supabase, Anthropic, and any analytics or crash reporting providers we use.
The mobile app itself may not use browser cookies, but our website may use cookies or similar technologies for functionality, security, and analytics. If required by law, we will provide cookie choices on the website.
We may update this Privacy Policy from time to time. If we make material changes, we will provide notice through the Service, website, or email as required by law. The "Last updated" date above reflects the most recent revision.
Pufi Inc.
Contact: supportpufi@gmail.com