Support
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Helpful topics
How do I restore my subscription?
Open Pufi, go to Profile, and tap "Restore Purchases." If you subscribed on a different device, make sure you're signed in with the same Apple ID.
How do I cancel my subscription?
Go to Settings → Apple ID → Subscriptions → Pufi, then tap Cancel. Your access continues until the end of the billing period.
I forgot my password — how do I sign in?
On the sign-in screen, tap "Forgot password?" and enter your email. You'll receive a reset link. You can also sign in with Apple or Google if you used one of those methods originally.
My streak reset but I didn't log a relapse.
Your streak is calculated from your quit date. If your quit date was changed or the app lost track of it, go to Profile → Edit quit date to correct it. If the issue persists, email us and we'll sort it out.
How do I delete my account?
Go to Profile → Settings → Delete Account. This permanently removes all your data. If you'd like help before deleting, email us first.